Rick Heins is the front desk supervisor at Tempe Mission Palms. I appreciate his warm greeting every morning when I come to work, and felt like we should all get to know him better.
I recently had the chance to interview Rick, and I hope you enjoy learning more about one of our front desk stars!
How long have you worked at Tempe Mission Palms?
Eight years. I started at night audit, and now am the front desk supervisor.
What other jobs did you do before working at our beautiful property?
I have worked at many other hotels and resorts, but always in the hospitality industry.
What is the most difficult part of your job?
I would say, probably just communicating clearly so that guests understand.
What is the best part of your job?
Scheduling the rooms, or as I call it, playing “room Tetris.”
What is your favorite thing to do on your days off?
I love to scuba dive! I went for three weeks last year to the Maldives, south of India.
Tell me about your furry family?
I have 3 cats, 3 dogs, and a ferret. They play well with each other, believe it or not!
Coke or Pepsi? Pepsi
Rain or Sun? Sun
Summer or Winter? Summer
Pro-football or Pro-baseball? Football
Book or Movie? Movie
Drive or Fly? Fly